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Community Engagement Practitioner
- Location:Haringey - St Ann's Hospital
- Closing Date:10 June 2025
- FTE Salary:£29,083.60
- Department:Voluntary Community Sector
- Contract Type:Permanent
- Job Type (full or part time):Full-time
- Work Pattern:Flexi (Flexi hours Monday – Friday, Core hours 10am – 4pm, Bank holidays not inclusive in holiday allowance)
- Working Location Type:On- Site
We are Hestia. We make a difference.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. We provide a range of services, including Domestic Abuse support, Modern Slavery assistance, Mental Health & Complex Needs care, and Criminal Justice. Our mission is to empower individuals to rebuild their lives and achieve independence.
The service you will work in:
Hestia's Mental Health Integrated Voluntary and Community Sector (VCS) Team work within the NHS' Community Mental Health Team (CMHT). We help people to connect with what is meaningful to them and provide therapeutic, trauma-informed support. We work closely with the community to improve access to mental health services, develop local resources, and address health inequalities.
A day in the role looks like...
As a Community Engagement Practitioner you will play a crucial role in providing Service Users (SU) with non-clinical support as a part of a multidisciplinary team (MDT). Your contributions will directly influence the mental health recovery and improvement of quality of life of SU's, guiding them towards a path of empowerment and independence.
One day will never look the same and some of the things you can expect to be responsible for are:
- Providing high quality support as a Keyperson to adult SU's with moderate to severe mental health difficulties within the CMHT
- Working collaboratively alongside other CMHT's professionals and SU's to produce a recovery plan and lead on co-produced formulation of community/social needs
- Assessment and management of client care needs through Dialog +, crisis plans, and monitoring of SU's progress and reports in care reviews with the MDT team
- Outreach work within the local community, networking with grassroots and statutory services and connecting clients to local resources
- Supporting SU's in discharge planning from CMHT and building sustainable networks in the community
- Facilitate and co-deliver psychoeducation and other wellbeing activities/peer groups where possible
This role is Monday to Friday, 9-5pm.
Why Hestia?
Joining Hestia means more than just a job; it's an opportunity to be part of something bigger. We offer a supportive, inclusive and resolution driven work environment where your contributions are recognised and valued. As a member of our team, you will have the chance to grow both personally and professionally while making a lasting impact on the lives of those we serve.
We are looking for candidates who bring a combination of passion, expertise, and dedication to the table. To excel in this role, you should possess:
Essential:
- Understanding of the issues and concerns of mental health service users
- Understanding and practical knowledge of recovery, and coproduction
- Experience of working autonomously, and in a team or a group environment
- Experience of liaising with other agencies and partners
- Awareness of treatment outcomes, recovery tools, care planning, assessment of risk
- Awareness and understanding of the functions of MDT
- Knowledge and understanding of the Mental Health Act 1983 amended 2007
- Previous experience in similar roles such as Support Worker, Mental Health Worker or Keyworker would be an advantage.
- Excellent written and verbal communication skills
- Group facilitation skills
- Ability to assess clinical situations quickly and use initiative
- Able to work on own initiative and as part of a team
- Ability to remain calm in emergent situations and respond in a professional manner
- Ability to maintain boundaries and form a positive therapeutic relationship with service users and carers
- Good IT skills (MS Office, Electronic Case Management System experience)
- Ability to manage stress and work under pressure
- Ability to work to ensure effective communication both within and outside the services Ability to adapt to changing environments, needs and demands
- Act as a positive role model, dynamic, motivated caring and supportive
- Ability to work closely and form good working relationships with a wide range of people
Desirable:
- Experience of training, teaching, coaching/mentoring others
- Appreciation of the community resources within the geographical location of the post and key partners
- Lived experience of mental health problems and experience of using secondary care services and Psychiatric hospital admission
- Report writing skills
- Presentation skills
- Able to speak and understand more than one language
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
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We are Hestia.
We support adults and children in times of crisis.
We make a difference.
We are passionate.
We are innovative.
We are courageous.
We are genuine.
We are respectful.
We are dedicated.
We collaborate.
We are a charity.
Benefits
Wellbeing support
Discounts
Blue Light Card
Eye Care Vouchers
Cost of living support
Flexible working
Domestic Abuse Support
Mental Health First Aiders
Contributory Pension Scheme
Long Service Recognition
Employee Assistance Programme
Cycle to Work scheme
Smart Technology Loans
Time Off In Lieu
Buy and Sell Annual Leave
Refer a Friend Scheme
7% Discount for Fertility Treatment
Clinical Supervisions
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