Engagement Coordinator

We are Hestia. We make a difference.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for an Engagement Coordinator to play a pivotal role in our Volunteering and Coproduction service in London

Sounds great, what will I be doing?

This role serves as the central point of contact for Hestia's operational services and the Together Network, with a mission to amplify the voices of service users and embed collaborative practices across the organisation. It focuses on engaging service users, volunteers, and staff to co-create meaningful change by fostering recovery, empowerment, and inclusion. Core responsibilities include developing and facilitating service user involvement initiatives, coordinating training and toolkits, recruiting and supporting a diverse volunteer base, leading activities and surveys, and representing Hestia within the wider community. The role promotes a culture of shared learning and mutual respect, supporting service users in shaping services, building on their lived experiences, and creating opportunities for growth, safety, hope, and purpose. The Together Network is central to Hestia's mission—working together to listen, empower, and co-produce better outcomes for all involved.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

Here's what the team will be looking for:

• Strong organisational and project management abilities, with excellent communication and interpersonal skills to engage diverse groups.
• Skilled in adapting to change, supporting and supervising volunteers, and delivering presentations to varied audiences.
• Proficient in Microsoft Office and data evaluation, with solid literacy and numeracy skills.
• Experienced in promoting collaboration and culturally aware approaches across teams.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.