Intervention Officer (Criminal Justice)

We are Hestia. We make a difference.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for an Intervention Officer to play a pivotal role in our Criminal Justice Service in Streatham

Sounds great, what will I be doing?

This role involves supporting high-risk residents in a psychologically informed and enabling environment. You will act as a keyworker, coordinating all aspects of a resident's stay, offering intensive casework, and helping deliver sentence plans alongside probation, police, and other agencies. You'll model pro-social behaviour and maintain a respectful culture while actively engaging with residents through daily interactions, including shared tasks like preparing meals. Key responsibilities include enforcing curfews and testing protocols, carrying out daily operational tasks, maintaining health, safety, and hygiene, and ensuring all records are accurate and timely. You'll provide admin support, collaborate with colleagues and partners, respond flexibly to emerging issues, and ensure that service delivery aligns with Hestia policies and Ministry of Justice requirements—all while upholding the values of The Hestia Approach.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

Here's what the team will be looking for

You will need a strong understanding of safeguarding practices and experience in keyworking individuals with offending histories, delivering effective interventions to support positive behavioural change. A solid grasp of the causes and consequences of offending is essential, along with the ability to empower individuals toward desistance. Effective communication, flexibility, and the ability to build trust while maintaining clear professional boundaries are key. You should be able to handle sensitive information accurately and confidentially, understand the effects of trauma, and work constructively with individuals who present challenging behaviours. Strong teamwork, a practical hands-on attitude, and excellent literacy and numeracy skills are also vital. The role requires quick learning, sound judgement, and a hopeful outlook on people's ability to change and grow.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.